Overview
We are seeking an Administrative Operations Assistant to support a fast-paced construction company based in southern England. This role serves as the operational backbone of the business, managing the full quote-to-cash process while coordinating closely with both field teams and office staff. You’ll work in a highly systemized environment with established SOPs and modern tools, where your organization, communication skills, and ability to make real-time decisions directly impact client satisfaction and operational efficiency.

Job Highlights
Number of Paid Hours Per Week: 40 hours
Schedule: Monday to Friday, 8:00 AM – 5:00 PM UK Time (GMT/BST) with one hour unpaid break
Work Arrangement: Work from home
Contract: Independent Contractor

Independent Contractor Perks

• Health Insurance coverage for eligible locations

• Permanent work from home

• Immediate hiring

• Steady freelance job

• Comprehensive support for payroll, HR, and IT through BruntWork

Responsibilities

• Transform project information from Slack communications into professional quoting templates

• Manage client quotes and revisions using the Go High Level CRM system

• Update and maintain the sales pipeline throughout the entire customer journey

• Process deposit forms immediately once jobs are secured

• Handle additional pricing forms when project scope increases during execution

• Complete final invoicing accurately and on time upon job completion

• Create detailed specification templates from project photos for field technicians

• Provide real-time communication support via WhatsApp and voice calls during business hours

• Coordinate seamlessly between inbound sales teams and field operations

• Maintain CRM data integrity and ensure automated follow-up systems function properly

Requirements

• Excellent English communication skills with a clear accent suitable for UK client interactions

• Experience using CRM systems; Go High Level experience is a strong advantage

• Strong administrative and organizational skills with high attention to detail

• Ability to work UK business hours with real-time availability for urgent requests

• Proficiency in following detailed SOPs and systemized processes

• Experience with quote management, invoicing, or sales operations

• Comfortable using WhatsApp and phone communication for immediate collaboration

• Ability to work independently and thrive in a fast-paced environment

• Familiarity with the construction or trades industry is a plus

Side Note:
Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Reminder:
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.