Schedule:
- Monday to Friday, 8:30 AM to 5:30 PM Eastern Time—includes a 1-hour unpaid break
- Total Weekly Hours: 40 hours
Role Overview:
Step into a key role as an Accounts Receivable Specialist, where you will ensure healthy cash flow while building strong customer relationships. Using your communication skills, you’ll resolve payment challenges and help maintain the company’s financial stability.
This remote position offers excellent growth opportunities in financial operations, working with industry-leading Oracle NetSuite systems. You’ll have the autonomy to work independently while collaborating with a team that values your expertise in managing critical financial processes.
Responsibilities:
- Make professional outbound calls to customers with outstanding balances
- Collect payments through strategic conversations and relationship building
- Generate and send invoices accurately and efficiently
- Maintain detailed records of all customer interactions and resolutions
- Manage accounts within the Oracle NetSuite financial system
- Perform thorough account reconciliations for accuracy and compliance
- Track payment commitments and follow up as needed
- Collaborate with internal teams via Microsoft Teams
Requirements:
- 2+ years experience in collections, customer service, or phone-based customer interactions
- Must have experience with NetSuite
- Must have experience with US clients
- Strong verbal communication skills, able to handle difficult conversations professionally
- Proficient with Microsoft Teams and internet-based phone systems
- Detail-oriented with excellent documentation and record-keeping skills
Independent Contractor Perks:
- Health Insurance Coverage for eligible locations
- Permanent work-from-home
- Immediate hiring