Schedule:
- 40 hours per week
- Monday to Friday, 9 am to 6 pm, with 1-hour unpaid break | Newport Beach, California, USA, Pacific time
Scope:
- Manage incoming and outgoing patient communications
- Oversee appointment scheduling and management system
- Ensure quality control of administrative processes
- Assist in maintaining patient records and practice documentation
- Support the overall efficiency and effectiveness of the optometry practice’s operations
- Monday to Friday, 9 am to 6 pm Pacific with an hour unpaid break
Responsibilities:
- Handle administrative tasks to support the optometry practice’s daily operations
- Perform quality control checks on various administrative processes
- Interact with patients, including scheduling appointments and follow-ups
- Make outbound calls to both English and Spanish-speaking patients
- Manage patient scheduling and maintain an organized appointment system
- Provide customer service to address patient inquiries and concerns
- Assist with general administrative duties as required by the practice
Requirements:
- Fluency in both English and Spanish (speaking and writing)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in using computer systems and software for scheduling and administrative tasks
- Customer service orientation with a focus on patient satisfaction
- Ability to work full-time (40 hours per week)
- Healthcare or medical experience
Independent Contractor Perks
- Health Insurance Coverage for eligible locations
- Permanent work from home
- Immediate hiring