Work Schedule: Monday to Friday - 9AM to 6PM Sydney time with one hour unpaid lunch and two 15 mins paid break
Responsibilities:
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Conduct efficient data entry tasks and maintain meticulous record-keeping practices.
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Generate detailed reports and craft professional presentation templates using tools such as Google Slides.
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Update and maintain databases to ensure accuracy and relevance of information.
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Collaborate closely with the customer service team to facilitate smooth workflow and ensure timely completion of tasks.
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Assist in the organization and scheduling of meetings, appointments, and events to support team coordination.
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Work collaboratively with the team to implement and refine administrative processes for optimal efficiency.
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Assist in the preparation of gift cards and electronic vouchers.
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Aid in the processing of refunds to ensure customer satisfaction and operational integrity.
Requirements:
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2+ years experience as an admin assistant.
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Zendesk experience is highly preferred.
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Proficiency in Microsoft Office, especially Microsoft Excel.
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Able to work independently without supervision while engaging with the team.
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Minimal to zero distractions in the workspace.
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Verify devices are reliable and functioning properly — main device and backup device.
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2 computer monitors compatible with main device and backup device.
Independent Contractor Perks
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Health Insurance in eligible locations
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Permanent work from home
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Immediate hiring