About the Organization:
Our client is a nationally recognised, dual-accredited provider of high-quality community nursing and attendant care services across Australia. They focus on delivering compassionate, client-centered care through dedicated teams working collaboratively to support holistic health and wellbeing.
Position Overview:
We are seeking a reliable and organized Admin & Rostering Assistant to provide critical administrative and rostering support to the Care Services Manager. This full-time remote role operates Monday to Friday, 1 PM to 10 PM (QLD Time), and is key to ensuring smooth scheduling, client communication, and operational continuity within the care services team.
Key Responsibilities:
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Support the Care Services Manager with general administrative tasks and system troubleshooting
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Manage staff rostering and scheduling, ensuring shift coverage, timely communication, and compliance with award requirements
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Coordinate urgent shift coverage and after-hours support to address unexpected absences or emergencies
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Maintain and publish staff rosters at least two weeks in advance and confirm shift acceptance
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Communicate roster changes effectively with clients, care teams, and internal stakeholders
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Assist with travel and accommodation logistics for staff as needed
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Develop strong working relationships across clients, staff, and management teams to support seamless care delivery
Skills & Experience:
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Previous experience in administration, rostering, or scheduling (health/disability care sector experience is a plus)
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Strong organizational, communication, and multitasking skills
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Proactive attitude with ability to work independently and as part of a team
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Intermediate to advanced computer proficiency
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Knowledge of SCHADS Award, NDIS, or related care funding programs is advantageous
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Ability to handle after-hours support and urgent rostering needs
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Commitment to values of integrity, innovation, and wellbeing
Qualifications & Requirements:
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Relevant business administration or scheduling qualifications and experience
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Police Check and NDIS Worker Screening (can be arranged during recruitment)
Work Conditions:
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Remote work based on Queensland (QLD) time zone, Monday to Friday, 1 PM to 10 PM
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40 hours per week
Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job