Schedule:

• 40h per week

• Mon-Fri, 10am - 7pm CST, one hour unpaid break

• Client Timezone: CST

 

Client Overview

A growing real estate investment company that specializes in helping distressed property owners find solutions during challenging times. They’re expanding from a successful inbound lead model to proactive outreach, focusing on foreclosures, probates, and tax situations where homeowners need fast, fair solutions.

 

Job Description

This is a senior, high-ownership role responsible for owning the entire lead qualification function for a real estate acquisitions business. You will manage outbound and inbound lead flows, set quality standards, optimize scripts and processes, and act as the bridge between cold callers, marketing, and the business owner.

You’ll still be hands-on when needed, but your primary value is lead quality, team performance, and conversion optimization, not just call volume.

Key Responsibilities
Lead Qualification & Deal Readiness

Oversee outbound calling to distressed property owners (foreclosures, probates, tax liens, absentee owners)

Qualify sellers based on motivation, timeline, price expectations, and property condition

Ensure only high-intent, deal-ready leads are passed to acquisitions

Handle sensitive seller conversations with professionalism, empathy, and authority

Inbound & Multi-Channel Lead Management

Own inbound leads from PPC, direct mail, pay-per-lead, and referrals

Implement fast follow-up standards (speed-to-lead, callbacks, nurture sequences)

Re-engage cold and warm leads through structured follow-up strategies

CRM Ownership & Process Optimization

Own CRM pipeline structure, lead stages, tagging, and disposition tracking

Maintain clean, accurate data for reporting and forecasting

Build and refine SOPs for lead handling, follow-ups, and handoffs

Identify drop-off points and continuously improve conversion rates

Team Leadership & Quality Control

Act as lead manager for junior cold callers / VAs

Review call recordings and provide feedback, coaching, and improvements

Standardize scripts while allowing flexibility for natural conversations

Coordinate with VA responsible for pulling county data and list management

Performance & Reporting

Track KPIs: contact rate, qualification rate, appointment-set rate, and deal contribution

Provide weekly performance insights and improvement recommendations

Flag trends, objections, and market feedback to the business owner

Requirements
Fluent bilingual proficiency in English and Spanish

Strong leadership presence and confidence on calls

Located in Latin America, preferably Central Time Zone or within ±2 hours

Excellent spoken English with minimal accent

High emotional intelligence and experience handling distressed sellers

Proven background in real estate lead management, acquisitions support, or senior sales roles

Ability to balance hands-on execution with team oversight

Strong CRM discipline and process-driven mindset

Comfortable making decisions and owning outcomes

Independent Contractor Perks

• Health Insurance for eligible locations
• Permanent work from home
• Immediate hiring