Schedule: Flexible scheduling with a preference for alignment with business hours
Client Time Zone: Eastern Time (North Carolina)
Total Weekly Hours: 40 hours
Our client is a dynamic events company specializing in DJ services, photography, and videography for corporate events, weddings, and special celebrations. Managing multiple events each month, the business has ambitious growth plans for the year ahead. You’ll support a team that values client satisfaction, operational excellence, and a collaborative, flexible work environment.
You’ll serve as the operational backbone of a growing events business, ensuring seamless client experiences while freeing up leadership to focus on revenue-generating activities. This role offers a balanced mix of client interaction, creative project coordination, and administrative support.
Your work will directly impact client satisfaction and operational efficiency while supporting a company that is scaling rapidly and values your contributions.
Responsibilities
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Respond to client inquiries and communications within a 24-hour SLA to maintain exceptional service standards
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Create detailed schedules and timelines for event teams to ensure flawless execution
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Generate and send quotes and contracts through HoneyBook CRM to support and advance the sales pipeline
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Manage photo and video deliverables by uploading content to galleries and preparing files for client approval
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Coordinate team scheduling and send calendar invitations to ensure smooth operations
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Handle client follow-ups and escalations to maintain strong relationships
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Schedule and manage social media posts to enhance the company’s online presence
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Provide comprehensive email management and administrative support using Google Workspace
Requirements
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2–5 years of administrative or virtual assistant experience with a proven ability to work independently
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Proficiency with CRM systems (HoneyBook experience preferred) and Google Workspace
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Strong written and verbal communication skills with a professional, client-facing approach
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Reliable internet connection and comfort working in a fully remote environment
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Bonus: Photography editing experience, particularly with Lightroom
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Preferred: Basic marketing knowledge and social media familiarity
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Analytical and reporting capabilities are a plus
Why Join This Team?
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Flexible remote work arrangement with scheduling autonomy
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Opportunity to grow alongside an expanding business that values your contributions
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Hands-on involvement with creative deliverables in the events industry
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Supportive leadership focused on operational excellence
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Fair compensation with clear expectations and professional development opportunities
Independent Contractor Perks
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Permanent work-from-home arrangement
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Immediate hiring