Overview:
The Billing & Job Closeout Assistant is responsible for managing the daily closeout of completed jobs and billing of work orders, ensuring invoices are accurate, timely, and well-documented. This role serves as a key liaison between customers and the internal office team, handling billing inquiries, following up on outstanding invoices, and maintaining clear communication to support smooth operations and high customer satisfaction. The ideal candidate is organized, detail-oriented, professional in communication, and comfortable working in a fast-paced environment.

Job Highlights

• Number of Paid Hours Per Week: Part-time, with opportunity to transition to full-time

• Schedule: Monday to Friday, 9:00 AM to 1:00 PM EST

• Work Arrangement: Work from home

• Contract: Independent Contractor

Independent Contractor Perks

• Permanent work from home

• Immediate hiring

• Steady freelance job

• Opportunity to transition from part-time to full-time

• Comprehensive support for payroll, HR, and IT through BruntWork

Responsibilities

Job Closeout & Billing

• Close completed jobs and process daily work orders accurately and on time

• Prepare, review, and issue invoices for completed services

• Ensure billing information is complete, accurate, and properly documented

• Maintain organized records of closed jobs and billed work orders

Client Communication

• Respond to client emails and phone calls regarding billing inquiries

• Provide clear and professional responses about invoices, payments, and job status

• Communicate with customers regarding outstanding invoices and payment timelines

• Follow up on overdue balances and unresolved billing issues

Internal Coordination

• Work closely with internal office staff to ensure accurate job and billing data

• Coordinate with operations and administrative teams to confirm job completion details

• Assist in resolving discrepancies between job records and billing information

Administrative Support

• Maintain accurate customer and billing records

• Track invoice statuses, payments, and outstanding balances

• Support reporting related to billing and job closeout processes

• Follow internal procedures and documentation standards

Requirements

Experience

• Experience in billing, invoicing, accounts receivable, or administrative support preferred

• Customer service or office administration experience is a plus

• Experience with work orders, job tracking systems, or service-based businesses preferred

Skills

• Strong organizational and time-management skills

• Excellent written and verbal communication skills

• High attention to detail and accuracy

• Professional phone and email etiquette

• Ability to manage multiple tasks and deadlines

• Strong follow-up, accountability, and problem-solving skills

Technical Skills

• Proficiency in Microsoft Office or Google Workspace

• Ability to learn internal systems, CRM, and billing software

• Experience with invoicing platforms or accounting software is a plus

Personal Attributes

• Reliable, dependable, and self-motivated

• Customer-focused mindset

• Team-oriented and collaborative

• Able to handle sensitive financial information with confidentiality

Side Note:
Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. Professional fees are on hourly rates and depend on performance in the application process.

Reminder:
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which may include pre-screening assessment questions, technical checks, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.