• Answer incoming customer calls professionally
• Schedule and coordinate mobile tire change appointments
• Efficiently manage and maintain the service calendar
• Process customer information and maintain accurate records
• Handle last-minute bookings and adjust schedules as needed
• Monitor schedules to avoid conflicts
• Manage email communications
• Coordinate with mobile service teams

Requirements

• Strong English communication skills with a professional phone manner
• Previous customer service experience
• Experience with calendar management and appointment scheduling
• Proficient with scheduling software and basic computer applications
• High attention to detail and strong organizational skills
• Problem-solving skills and a proactive mindset
• Ability to work independently
• ​Experience in administrative support roles preferred