Payments & Client Services Specialist (Spanish Bilingual)

Position Overview

We are seeking a full-time bilingual (English/Spanish) Payments & Client Services Specialist to support payment collections, data entry, and client communication. The ideal candidate is detail-oriented, professional, and comfortable handling financial transactions and client follow-ups in a legal environment.

Work Schedule

• Monday to Friday
• 8:00 AM – 5:00 PM (La Grange Park, Illinois Time)
  
  

Key Responsibilities

Payment Collection

• Collect client payments via Zelle or credit card (QR code on invoices)
• Monitor and confirm receipt of payments
• Follow up with clients regarding outstanding balances in a professional manner

Data Entry & Record Management

• Accurately enter payment and client information into internal systems
• Maintain organized digital records of transactions and agreements
• Assist with tracking and reporting as needed

Client Communication & Agreements

• Send out attorney-client agreements to new and existing clients
• Follow up to ensure agreements are signed and returned
• Communicate clearly and professionally with clients in English and Spanish via phone and email

Required Qualifications

• Fluency in English and Spanish (verbal and written)
• MUST HAVE A WINDOWS OS COMPUTER
• Experience with payment processing or collections
• Strong data entry skills with high attention to detail
• Professional phone and email communication skills
• Ability to work independently and manage multiple tasks

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job