Job Description:

You’ll be the backbone of a thriving psychiatric practice in the afternoon, ensuring seamless patient care and administrative excellence. This role offers the unique opportunity to build meaningful relationships with patients while supporting a dedicated healthcare professional. You’ll work alongside an exceptional morning VA to create comprehensive coverage that keeps this boutique practice running smoothly. Your attention to detail and proactive approach will directly impact patient satisfaction and practice success.

Client Overview:

Join a boutique psychiatric practice where personalized patient care is the priority. This solo practitioner operates an out-of-network model, focusing on quality relationships over volume. You’ll be part of a small, tight-knit team where patients know staff by name and expect premium service.

Schedule:

• Mondays to Fridays, 2:00 to 6:00 pm (US Eastern Time, 20 hours per week)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Key Responsibilities:

• Generate and send superbills to patients for insurance reimbursement processing
• Handle incoming patient phone calls with professionalism and care
• Respond to patient messages within the electronic health record system
• Process prescription refill requests by reviewing patient charts for eligibility and timing
• Execute credit card billing for patient services
• Create and manage important documents like school absence notes using DocHub
• Provide reliable coverage during doctor vacation periods to ensure uninterrupted patient care
• Occasionally, transfer AI scribe content into patient notes as needed
• Maintain organized administrative workflows that support seamless practice operations
• Build and nurture patient relationships in a personalized healthcare environment

Requirements:

• 3+ years of healthcare administrative experience, preferably in medical or psychiatric settings
• Strong attention to detail and accuracy when handling sensitive patient information
• Excellent communication skills for professional patient interactions
• Ability to work independently and proactively remind healthcare providers of important tasks
• Proven reliability and commitment to consistent schedule coverage
• Experience with electronic health records systems and medical billing processes
• Bonus if you have HIPAA compliance knowledge and experience
• It helps if you have experience in boutique or concierge medical practices

Why Join This Team?

• Work in a HIPAA-compliant remote environment with full security protocols
• Build lasting relationships with patients who will know you by name
• Join a stable, growing practice with potential for annual salary increases
• Collaborate with an excellent morning VA in a supportive team environment
• Make a direct impact on patient care in a personalized healthcare setting
• Enjoy the flexibility of remote work while supporting meaningful healthcare delivery

Side Note:

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder:

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions that fulfill all requirements will receive priority review.

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