Insurance Administrative Assistant | Insurance | Remote | Ongoing Need Role Name: Insurance Administrative Assistant (Non-Voice) Schedule: Mon-Fri 9:30 AM - 1:30 PM EST Client Timezone: Eastern Standard Time CLIENT OVERVIEW An established property and casualty insurance agency seeking dedicated back-end support to handle administrative and customer service tasks. The agency focuses on policy renewals, quoting, and client management using industry-standard insurance software and CRM systems. JOB OVERVIEW This is a part-time administrative role supporting insurance agency operations with minimal phone interaction. The position focuses on data entry, policy renewal processing, document management, and email communication with clients. The ideal candidate will have prior experience working in an insurance agency environment and familiarity with common insurance software platforms. RESPONSIBILITIES Update client information and policy details in Quote Rush system as renewal policies are received. Send automated renewal emails with quotes to clients using pre-written templates and manage client responses regarding carrier selection. Create and send DocuSign documents for policy signatures and client authorizations. Complete and update ACORD forms using existing templates by changing business names, dates, and relevant policy information. Upload and e-file policy documents into Client Dynamics CRM system for new and existing client records. Perform data entry tasks to maintain accurate client records and policy information across all systems. Coordinate with clients via email regarding policy renewals, quotes from multiple carriers, and basic policy inquiries. MUST-HAVE REQUIREMENTS Minimum 2-5 years of experience working in an insurance agency in an administrative or customer service representative role. Demonstrated experience with insurance agency management systems such as Quote Rush, Client Dynamics, or similar CRM platforms. Strong proficiency with ACORD forms, DocuSign, and standard insurance documentation processes. Excellent written communication skills for professional client email correspondence. Proven ability to manage data entry tasks with high accuracy and attention to detail. Willingness to work part-time hours (approximately 20 hours per week) with consistent availability during scheduled times. Self-motivated with ability to work independently and proactively complete assigned tasks without constant supervision. NICE-TO-HAVE REQUIREMENTS Experience specifically with property and casualty insurance products and renewal processes. Familiarity with multiple insurance quoting platforms and carrier portals. Previous remote work experience with demonstrated reliability and professionalism in a virtual work environment.