Job Description
You’ll be the central nervous system of a thriving property management operation, serving as the critical link between tenants, contractors, and property operations. This role puts you at the heart of real estate operations where your problem-solving skills and organizational expertise directly impact tenant satisfaction and business success. You’ll work directly with a physician-owner who values efficiency and reliability, giving you significant autonomy to manage day-to-day operations while building systems for long-term growth.

Schedule: 40 hours per week, Monday through Friday, 9am to 5pm EST
Client Timezone: Eastern Time (New York) 

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Responsibilities

• Answer and triage emergency tenant calls including leaks, lockouts, maintenance issues, and urgent repairs
• Coordinate dispatch of appropriate contractors and workmen from established network for property maintenance
• Maintain accurate accounting records for rental payments, expenses, and bill tracking across all properties
• Prepare organized financial documentation for year-end tax preparation and accountant submission
• Handle New York City Housing and Preservation Development (HPD) registrations and building department communications
• Process violation notices and coordinate with legal team when required for compliance issues
• Research and assist in hiring full-time maintenance staff and service providers
• Support vacation rental operations in Hamptons and coordinate with marketing companies
• Serve as primary communication hub between property owner and all service providers and tenants

Requirements

• Strong communication skills for handling tenant emergencies and contractor coordination under pressure
• Basic bookkeeping experience and comfort with financial record-keeping systems
• Ability to work independently and make sound decisions during emergency situations
• Reliable internet connection and professional phone setup for remote emergency response
• Bonus if you have property management, real estate, or facilities management experience
• It helps if you’re familiar with New York City building regulations and compliance requirements
• Bonus if you have experience with phone systems like RingCentral, JustCall, or Google Voice

Why Join This Team?

• Full autonomy to manage operations with a supportive, hands-off owner who trusts your expertise
• Stable, established business with consistent revenue from long-term rental properties
• Growth opportunity as vacation rental portfolio expands into premium markets
• Modern, flexible remote work environment with all necessary tools and systems provided
• Direct impact on tenant satisfaction and business success with measurable results
• Fair compensation with potential for expanded responsibilities as business grows

Apply now. Start helping.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions that fulfill all requirements will receive priority review.