Job Overview

You’ll be the backbone of student success, managing the complete administrative pipeline that gets students into their dream universities. This role combines meaningful behind-the-scenes coordination with direct student interaction, where you’ll make a real impact on people’s educational futures. You’ll work with cutting-edge CRM systems, manage multiple university portals, and be the reliable voice students hear when they need guidance through their academic journey.

Schedule: Full-time Tuesday to Saturday 11am to 7pm 

Client Time zone: UK Time (London)

Independent Contractor Perks

• Health insurance in eligible locations

• Permanent work from home

• Immediate hiring

Responsibilities

• Submit student applications to university portals using provided login credentials and manage the complete pipeline
• Process conditional and unconditional offers, book interviews, and coordinate enrollment procedures
• Maintain accurate records in HubSpot CRM, Excel spreadsheets, and Google Sheets for hundreds of students
• Make professional confirmation calls to students regarding interviews, appointments, and next steps
• Generate weekly reports on student progress, at-risk cases, and priority follow-ups
• Chase students via WhatsApp and other channels for required documentation and updates
• Handle customer service inquiries from students with clear, professional English communication
• Collaborate closely with the UK-based admissions team and follow established workflows
• Manage multiple university portals simultaneously during high-volume intake periods

Requirements:

• Bachelor’s degree required
• Excellent English communication skills, both written and verbal, with professional phone manner
• Proficiency with CRM systems (HubSpot experience strongly preferred)
• Strong Excel and Google Sheets skills for data management and reporting
• Experience in higher education admissions will be prioritized
• Proactive, self-motivated personality with ability to take initiative without micromanagement
• Comfortable working independently while maintaining attention to detail and follow-through
• Available to work UK timezone hours (night shift for Philippines-based candidates)
• Bonus if you have experience with university application systems or student services

Why Join This Team?:

• Work remotely with a supportive UK-based team that values independence and initiative
• Make a meaningful impact on students’ educational journeys and career futures
• Join during an exciting growth phase with international expansion opportunities
• Work with modern tools and systems including HubSpot CRM and multiple university platforms
• Competitive compensation with opportunities for professional development
• Flexible remote work environment with clear processes and supportive management

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.