Job Overview:
Provide comprehensive support for property operations, tenant communication, financial management, and leasing processes. Manage work orders, coordinate move-ins/outs, handle tenant inquiries, and maintain organized records using property management software and online platforms.

Client Overview:
Support a property management team based in Saint Johns, Florida, handling multiple residential properties. This role combines tenant support, financial oversight, and administrative management in a remote work environment.

Schedule:

• Monday - Friday, 9:00 AM – 6:00 PM Eastern Time (with 1-hour unpaid break)
• Client Timezone: Saint Johns, Florida, USA

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Professional hourly fees based on performance

Responsibilities:

1. Tenant Communication & Support
   • Phone and email support for tenant inquiries, concerns, and requests
   • Schedule appointments, inspections, and handle repair calls
   • Manage collections, late payments, and issue reminders
   • Respond to potential tenant inquiries and schedule property showings
2. Work Order Management
   • Create, process, and track work orders for repairs, maintenance, and evictions
   • Follow up with vendors, contractors, and tenants for timely completion
   • Coordinate move-in/out processes including inspections and utility transfers
3. Financial Management
   • Create and send invoices, bills, and receipts
   • Ensure timely payment of bills and reconcile accounts
   • Record payments and resolve discrepancies
4. Tenant Screening & Leasing
   • Screen potential tenants (references, credit, rental history, employment)
   • Ensure applicant documentation is complete
   • Provide overviews to property manager/owner for final approval
5. Reporting & Documentation
   • Create leases and addendums in Rentvine portal
   • Prepare status reports on property conditions, ongoing tasks, and financials
   • Maintain organized records of leases, work orders, invoices, and communications
6. Online Listings & Property Management Software
   • List and market properties on Rentvine, Zillow, Craigslist, and social media
   • Update property information and monitor online reviews in Rentvine
7. Additional Responsibilities
   • Assist with lease renewals and terminations
   • Coordinate eviction processes if necessary
   • Stay updated on landlord-tenant laws and ensure compliance
   • Perform ad-hoc administrative tasks

Requirements:

• Proven experience as a Virtual Assistant, Property Manager, or similar role
• Proficiency in property management software and Microsoft Office Suite
• Excellent written and verbal communication skills in English and Spanish
• Strong organizational and time-management skills
• Basic accounting skills for invoices, payments, and reconciliations
• Familiarity with tenant screening processes and leasing documentation
• Ability to work independently and meet deadlines remotely
• Experience with online listing platforms and marketing rental properties

Qualifications:
Preferred but not required: prior experience in real estate operations or remote property management

Side Note:
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on performance in the application process.

Reminder:
Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.