Client Overview

Join a rapidly expanding lead generation company that’s revolutionizing how mortgage brokers connect with clients. Just four weeks into operations, they’re already serving 25 active brokers with nearly 100 more in the pipeline. You’ll be part of an exciting growth story, helping convert high-quality leads into booked appointments in the mortgage industry.

Job Description

You’ll play a crucial role in maximizing appointment conversion rates and ensuring no potential client falls through the cracks. This isn’t just about making calls—you’ll be the bridge between interested prospects and the mortgage advice they need. With call volumes expected to grow from 20-30 daily to 100-200+ as the business scales, you’ll have front-row seats to rapid expansion while building valuable skills in lead conversion and appointment management.

Schedule

• Monday to Friday, 10am to 7pm UK with an hour unpaid break

 Independent Contractor Perks 

• Permanent Work from Home
• Immediate Hiring
• Health Insurance Coverage for eligible locations

Responsibilities

• Contact prospects who completed detailed mortgage application forms but haven’t booked appointments to convert them into scheduled meetings
• Follow up on no-show appointments to verify non-attendance and prevent broker credit abuse
• Reschedule legitimate missed appointments back into broker diaries to maximize conversion rates
• Maintain accurate records of all call outcomes and appointment statuses
• Handle rejection professionally while maintaining enthusiasm for lead conversion
• Work with CRM systems and appointment scheduling platforms
• Provide feedback on lead quality and conversion patterns to optimize the process

Requirements

• Strong English communication skills with clear pronunciation (mortgage industry terminology important)
• Previous outbound calling experience, preferably in lead generation or appointment setting
• Comfortable handling rejection and maintaining professional demeanor throughout calls
• Ability to work UK business hours with flexible scheduling
• Experience with CRM systems and appointment scheduling tools is a bonus
• It helps if you have familiarity with financial services or mortgage terminology

Why Join This Team?:

• Ground-floor opportunity with a fast-scaling startup (25 active brokers, 80+ in pipeline after just 4 weeks)
• Remote work
• Performance-based bonus structure on top of base compensation
• Direct impact on business growth with clear metrics and feedback
• Supportive environment with previous positive experience working with international talent
• Long-term growth potential as the company expands its broker network

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

 Reminder 

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.