Job Overview

Our client is a thriving quick-service restaurant franchise in South Florida serving an upscale demographic with high expectations for quality and hospitality. They are seeking a Catering Sales Assistant to play a pivotal role in scaling their catering division. This role is a dynamic blend of high-touch customer service and strategic B2B lead generation. You will support the in-house team during peak morning hours while building new relationships with hospitals, pharmaceutical companies, banks, and medical practices to drive revenue growth.

Schedule

• Monday – Friday, 30 hours per week. Peak Hours: 8:00/9:00 AM – 12:30/1:00 PM Eastern Time (Florida). Potential to scale to full-time based on business growth.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Lead Generation: Conduct strategic LinkedIn outreach and cold calling to the healthcare, pharmaceutical, and financial sectors to generate qualified catering leads.
• Order Management: Take incoming catering orders and handle modifications, address changes, and special requests with exceptional professional phone etiquette.
• Consultative Selling: Guide customers through menu selections and provide personalized recommendations based on their specific event needs.
• Data Tracking: Create and maintain detailed Google Spreadsheets to track lead outreach, prospect status, and follow-up activities.
• Operational Support: Support the Catering Manager during peak morning hours with real-time order coordination and team communication via Slack.
• Hospitality Standards: Maintain the high standards of hospitality expected by an upscale clientele, ensuring 100% order accuracy and client satisfaction.

Requirements

• Experience: Proven background in B2B lead generation and customer service, preferably dealing with demanding or high-end clientele.
• Communication: Exceptional English proficiency with a clear, professional, and warm phone presence.
• Technical Skills: Proficiency with Google Drive (Docs/Sheets) and Slack.
• Multitasking: Ability to switch seamlessly between outbound sales hunting and inbound service calls as demand fluctuates.
• Attributes: Strong attention to detail, a proactive "can-do" attitude, and the ability to learn complex menus quickly.

Qualifications

• Previous experience in the restaurant or food service industry is a significant bonus.
• Experience in sales outreach specifically to medical or pharmaceutical professionals.
• Ability to work independently while staying tightly coordinated with an on-site team.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and a reliable, high-speed internet connection and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.