Job Description:

You’ll be the welcoming first point of contact for patients seeking quality dental care, making a direct impact on patient satisfaction and practice efficiency. This role offers you the opportunity to utilize your bilingual skills to serve a diverse patient community while managing essential front-office operations that keep the practice running smoothly. You’ll work with modern dental management systems and communication tools, becoming an integral part of a healthcare team that values your contribution to patient care.

Client Overview:

Join a thriving dental practice that serves a diverse, bilingual patient community with modern dental management systems. This established practice prioritizes patient care and uses industry-leading technology to deliver seamless patient experiences. You’ll be an essential part of a healthcare team dedicated to improving patients’ oral health and overall well-being.

Schedule:

• Mondays to Fridays, 8:00 am to 5:00 pm (US Eastern Time, 40 hours per week)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Responsibilities:

• Handle incoming patient calls and messages through the Weave communication system
• Manage patient scheduling and appointments using Open Dental PMS
• Provide exceptional bilingual customer service to English and Spanish-speaking patients
• Serve as the primary front desk receptionist, coordinating daily practice operations
• Process patient communications and follow-ups to ensure seamless care coordination
• Support patient check-in and check-out processes
• Maintain accurate patient records and appointment schedules
• Assist with insurance verification and payment processing

Requirements:

• Previous experience as a dental receptionist in the US healthcare system
• Fluent in both English and Spanish (bilingual communication required)
• Strong customer service and communication skills
• Ability to work full-time hours in the Eastern Time zone
• Bonus if you have experience with dental practice management systems
• It helps if you’re familiar with Open Dental or similar PMS platforms
• You bring a patient-focused mindset and professional demeanor

Why Join This Team?

• Remote work flexibility with an established dental practice
• Immediate start opportunity with urgent staffing need
• Work with modern dental technology, including Open Dental and Weave systems
• Serve a diverse, bilingual patient community, making a real healthcare impact
• Competitive hourly compensation for bilingual healthcare expertise
• Long-term position with potential for growth within the practice

Side Note:

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are determined by your performance throughout the application process.

Reminder:

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions that fulfill all requirements will receive priority review.

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