Overview

We are seeking a detail-oriented Billing Coordinator / Accounts Receivable Specialist to manage the full billing lifecycle, from invoice creation to payment reconciliation. This critical role ensures accurate financial operations and timely collections while serving as the primary point of contact for client payment inquiries. Success requires a proactive, tech-savvy professional capable of managing multiple workflows in a fast-paced, client-facing environment.

Schedule:

• Full-time, Monday to Friday, 8:30am to 5:30pm, Islandia, NY, USA, Eastern Time (with an hour unpaid break)

Responsibilities

• Prepare, review, and issue recurring and project-based client invoices using CCH Axcess and QuickBooks Online in accordance with firm policies.
• Oversee AR aging reports and conduct professional collections outreach to ensure timely payment of outstanding invoices.
• Manage and record payments via ACH (JP Morgan Chase), credit cards (SwipeSimple), and checks across multiple platforms.
• Ensure precise application of payments within QuickBooks and CCH Axcess while maintaining audit-ready financial records.
• Investigate and resolve billing errors and payment issues, such as declined transactions or misapplied funds, with internal coordination.
• Serve as the primary point of contact for all billing inquiries, providing professional support via Microsoft Teams, email, and phone.
• Maintain and reconcile accounts receivable records across various systems to ensure data integrity and consistency.
• Generate comprehensive collection reports and assist with the month-end close process by reconciling all receivable activities.

Requirements

• 2+ years of experience in billing, accounts receivable, or a similar role
• Experience in an accounting firm or professional services environment strongly preferred
• Hands-on experience with QuickBooks Online
• Experience with CCH Axcess preferred
• Familiarity with ACH payment processing and credit card systems
• Strong communication skills with the ability to handle client-facing financial discussions
• High attention to detail and strong organizational skills
• Ability to manage multiple systems and workflows simultaneously

Preferred Skills

• Experience with JP Morgan Chase ACH systems and SwipeSimple
• Comfortable working in a multi-system environment (billing, payments, and communication tools)
• Strong problem-solving skills, particularly in payment reconciliation and dispute resolution
• Process improvement mindset with the ability to identify and implement efficiencies

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.