Job Overview:

As a Social Media Operations Assistant, you are the technical and organizational backbone of the agency’s content workflow. Your primary mission is to support Account Managers by handling the high-volume "production" side of social media—taking established Canva templates and precisely adapting them for various clients. You act as a logistical coordinator, using tools like Trello and Rella to ensure no deadline is missed and that every piece of content follows the correct brand standards. This role requires a blend of creative execution and administrative discipline, ensuring that the agency’s daily operations run smoothly and all client assets remain meticulously organized.

Schedule:

• Mondays to Fridays, 10:30 am to 5:30 pm (US Eastern Time, 35 hours per week)

Responsibilities:

• Update and edit Canva templates by swapping text, images, and branding elements based on provided directions
• Support account managers with day-to-day social media workflow coordination across multiple clients
• Track and send reminders regarding workflow milestones and content deadlines
• Manage tasks and updates within project management platforms such as Trello and Rella
• Assist with general administrative tasks to streamline agency operations
• Maintain organized records of client assets, content calendars, and deliverables

Requirements:

• Experience with Canva and basic graphic editing for social media content
• Familiarity with social media management workflows and content scheduling
• Strong organizational skills with the ability to manage multiple client accounts simultaneously
• High level of attention to detail to ensure brand consistency across deliverables
• Excellent written communication skills for coordinating with account managers
• Ability to work independently and meet deadlines with minimal supervision

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Note:

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.