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Bilingual Logistics & Customer Service Assistant

Position Summary:

We are looking for a perfectly bilingual (French and English), proactive Administrative Assistant to support our growing operations. The ideal candidate is a self-starter who thrives in a multi-tasking environment and can manage a variety of administrative, sales, and logistical tasks with precision.

Client Overview:

We are a Canadian medical equipment distributor and supplier based in Montreal, proudly serving healthcare facilities across Canada. We specialize in innovative healthcare solutions designed to improve patient comfort, caregiver efficiency, and safety in medical environments.

Our flagship product is developed and built at our own facility. This mobile shower system enables bedridden patients to have a complete and dignified shower right in their beds, improving hygiene, comfort, and overall quality of life, while also lowering the risks of injuries and infections related to patient transfers.

We offer a growing range of medical equipment, including medication carts and professional healthcare scales.

Schedule:

  • Mondays to Fridays,  8:00 am to 1:00 pm, Montreal (Quebec) time.

Key Responsibilities:

  • Customer Service: Serve as the primary point of contact for customer inquiries, ensuring professional and timely service.
  • Operations & Sales: Draft customer quotes and create purchase orders for suppliers. Assist the leadership team in answering RFP’s and Tender requests.
  • Logistics: Coordinate and book carriers for customer shipments.
  • Executive Support: Provide ongoing administrative and organizational support to the sales team and company executives.
  • Events & Presentations: Help draft and coordinate product presentations and company events, such as trade shows.
  • Process Optimization: Review workflows and submit recommendations to improve team
  • efficiency and workflow.
  • Cloud Management: Manage files and collaboration via Microsoft OneDrive, Teams, Hubspot CRM, Intuit QuickBooks, etc.

Requirements:

  • Fluency in both English and French (written and spoken).
  • 3 to 5 years of experience in a similar role.
  • Ability to work in a team and under pressure
  • Thorough, detail-oriented, and solution-oriented
  • Proactive, dynamic, and interpersonal skills
  • IMPORTANT TO BE ABLE TO PERFORM IN TELEWORK: Must have a recent computer and smartphone, equipped with a camera and a current operating system allowing the use of popular cloud and videoconferencing platforms.
  • Proven capacity to manage cloud-based platforms (QuickBooks, Teams, etc.).
  • Strong ability to prioritize tasks and work independently in a remote setting

Benefits:

  • Work mainly from home (sporadic time in our Montreal office could become mandatory based on business imperatives, but would be identified ahead of time)
  • Competitive salary.
  • Group insurance coverage available following the successful completion of the 6-month probation period.
  • Rewarding industry and work environment.

Reporting Structure:

  • The candidate will report directly to the two company owners.
  • We offer ongoing support and guidance, all in a pleasant and motivating work environment. We promote the growth and development of our employees within the company. Please note that our initial recruitment process will be done remotely in web-based videoconference mode.

Important:

Please submit your application in both languages. Veuillez soumettre votre candidature dans les deux langues. 

Independent Contractor Perks:

  • Permanent work from home
  • Immediate hiring
  • Health insurance coverage in eligible locations

Note:

  • Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Bilingual Logistics & Customer Service Assistant

Job Category

Administration

Job Type

Part Time (20 - 34 Hours per week)

Work Schedule and Timezone

Quebec City

Published on

Apr 27 2026