Overview

Join a growing Florida-based psychiatric practice as a remote Medical Receptionist dedicated to providing empathetic patient support and administrative excellence. This role offers a supportive, low-stress environment where you can build a long-term career while ensuring seamless operational continuity for the team.

Schedule

Mon-Fri 10:00 AM - 7:00 PM Eastern Time Client Timezone: Eastern Standard Time (EST)

Responsibilities

• Answer incoming phone calls and respond to patient emails in a professional and timely manner.
• Manage patient records, scheduling, and administrative updates with keen attention to detail.
• Learn and perform all tasks currently handled by the existing medical assistant to ensure operational redundancy.
• Communicate effectively with patients using clear, empathetic, and professional language.
• Collaborate with the existing team member and participate in training to understand full practice workflows.

Requirements

• Proven experience in a medical or healthcare environment such as a clinic, hospital, or healthcare reception role.
• Psychology background preferred
• Excellent customer service skills with the ability to communicate professionally and empathetically with patients.
• Strong administrative skills including scheduling, record management, and handling sensitive information with confidentiality.
• Ability to work independently with minimal supervision while maintaining a positive and cooperative attitude.
• Availability to work full-time hours from 10:00 AM to 6:00 PM Eastern Time, Monday through Friday.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.