Job Overview

Our client is looking for a highly organized and reliable Care Coordinator to support the daily operations of a growing home care agency. This role is ideal for someone who is detail-oriented, communicates clearly, and is comfortable handling a high volume of client interactions.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM EST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Make daily outbound calls to clients to coordinate care, confirm schedules, and provide updates
• Serve as a primary point of contact for client communication, ensuring a positive and professional experience
• Maintain accurate and up-to-date records of all client interactions and care details
• Coordinate with internal teams to ensure services are delivered smoothly and on schedule
• Identify and escalate any client concerns or issues in a timely manner
• Support general administrative tasks related to care coordination

Requirements

• Excellent and clear English communication skills
• Strong organizational skills and high attention to detail
• Ability to handle a high volume of calls with professionalism and empathy
• Reliable, responsive, and able to work independently in a remote environment
• Quick learner with the ability to grasp new systems and processes easily
• Previous experience in healthcare, home care, or a related field is highly preferred

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.