Overview
We’re looking for a proactive and highly organized Client Support & Operations Coordinator to take ownership of client communication and ensure a seamless experience across our travel and administrative workflows. This role is ideal for someone who thrives in a fast-paced environment, enjoys working directly with clients, and can confidently manage follow-ups, coordination, and day-to-day operations with minimal supervision.
Responsibilities
- Manage client communication via email, phone, and messaging to ensure timely completion of travel details, documents, and payments
- Proactively follow up with clients and keep workflows moving without needing constant direction
- Support Sacred Travel coordination and ensure a smooth client journey end-to-end
- Assist with CRM management (Keap / HubSpot), including updating records and tracking interactions
- Create and send email campaigns and support basic marketing initiatives
- Post on social media and create simple graphics using Canva
- Upload and maintain content in client/member portals
- Perform light video edits (basic trimming or formatting)
- Support general admin tasks and help streamline internal processes
Requirements
- Strong English communication skills (written and verbal)
- Confident in client-facing interactions (email, phone, Zoom)
- Highly organized, self-directed, and proactive
- Comfortable using CRMs (HubSpot or Keap preferred)
- Experience with basic marketing tools (email campaigns, Canva, social media)
- General understanding of tools like Zapier or Make is a plus (not required)
Why This Role
- You’ll play a key role in ensuring clients have a smooth and well-supported experience, while also contributing to the operational backbone of a growing business.
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
- Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.