Overview
Join a rapidly growing Managed Service Provider that is revolutionizing IT services through strategic growth and performance-based billing. You will be at the center of coordinating multiple IT projects simultaneously, managing both ongoing retainer work and one-off projects across diverse client environments. This role offers incredible variety and the unique opportunity to help shape project management processes from the ground up while pursuing a clear trajectory for career advancement.
Schedule:
- 8 flexible hours per day between 7:00 AM and 7:00 PM Centennial, CO time
Responsibilities
- Oversee multiple IT projects simultaneously, ensuring alignment with project goals and client expectations
- Collaborate directly with stakeholders and clients in a customer-facing capacity
- Develop comprehensive project plans and timelines for both retainer-based work and one-off projects
- Coordinate proactive network management tasks and reactive project deliverables
- Manage calendars and coordinate scheduling across multiple projects and clients
- Work within performance-based billing model managing retainer blocks and project hours
- Maintain project documentation and track progress using integrated management tools
- Ensure clear communication between all project stakeholders throughout project lifecycles
Requirements
- Proven project management experience, preferably in IT or MSP environments
- Strong experience with Autotask (ticketing system and billing platform) - this is essential
- Proficiency with Microsoft Outlook for calendar management and scheduling
- Strong customer-facing communication and stakeholder management skills
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Experience with general administrative tasks and project coordination
- Bonus if you have familiarity with MSP service delivery models
- It helps if you have experience with integrated project management tools
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
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Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.