Job Overview Our client is looking for someone who is enthusiastic and ready to learn to join their team. This position is fully remote with paid training and is ideal for an individual who is personable, punctual, and coachable. This is a seasonal position running from April through the end of September, with the potential for contract extension or a permanent role based on performance as the season concludes.

Schedule

The shifts we have available are as follows:

• Monday-Saturday 9:00 am to 6:00 pm MDT (either Thursday or Wednesday as day off)

• Monday-Saturday 10:00 am to 7:00 pm MDT (either Thursday or Wednesday as day off)

Responsibilities

• Answer incoming calls and make outbound calls to assist customers
• Answer customer questions and provide accurate information
• Reschedule appointments and manage calendar updates
• Transfer calls to the appropriate internal departments as needed
• Assist technicians with inquiries and coordination
• Meet company standards for call quality and performance metrics

Requirements

• Good conversational English and strong overall communication skills
• Ability to type at least 35 words per minute
• Enthusiastic and personable communication style
• Coachable mindset with the ability to apply feedback to improve performance
• Previous remote work experience is highly preferred
• Reliable internet connection and a quiet place to work
• A backup power option in case of power outages to ensure consistent attendance

Required Equipment

• Laptop or desktop computer
• Headset with a working microphone (wired preferred)
• High-speed, reliable internet connection

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.