Job Overview
Our client is looking for a professional and engaging B2C Lead Generation Representative to introduce high-quality water filter products and services to their customer base. This role focuses on informative, consultative conversations and relationship-building rather than high-pressure sales. You will be responsible for warming up and qualifying leads before handing them over to the onshore team for final quoting and closing.

Schedule

Monday - Friday, 9:00 AM - 1:00 PM AEST (20 work hours per week)

Responsibilities

• Conduct outbound calls to cold leads and existing customers to introduce water filter products and services.
• Engage prospects in consultative conversations that reflect brand values and prioritize integrity over aggressive selling.
• Qualify leads and transition them to the onshore team for quoting and final closing.
• Manage follow-ups promptly via phone and email to maximize conversion rates.
• Maintain accurate records of all calls, lead statuses, and outcomes in the company systems.
• Adhere to daily KPIs, including call volumes and new lead outreach, under the guidance of an onshore manager.
• Represent the brand with a warm, professional tone, focusing on building long-term customer relationships.

Requirements

• 3–6 years of experience in outbound sales, appointment setting, or telemarketing in a B2C environment.
• Professional written and verbal English communication skills
• Strong conversational skills with the ability to think on your feet and handle unexpected questions.
• Ability to learn and confidently discuss product details without relying solely on a script.
• Excellent interpersonal skills and a self-motivated approach to managing daily targets.
• Ability to work independently while collaborating with an offshore management team.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.