Position Summary

We are looking for a highly analytical and tech-savvy Data & Systems Specialist to manage and optimize our data infrastructure, reporting systems, and IT environment.

This role is critical in ensuring accurate business insights, seamless system functionality, and efficient operations across EMR, communication, and collaboration platforms. You’ll play a key role in turning data into actionable insights while maintaining the reliability of our internal systems.

Schedule: 8:00 AM - 5:00 PM Georgia time 

Key Responsibilities

Data Analytics & Business Intelligence

• Build and maintain dashboards using tools such as Power BI, Tableau, or similar
• Track and report on key business metrics, including:
  • Production, collections, refunds
  • Accounts receivable
  • Patient visits (new vs. existing)
  • Procedure mix and case acceptance
  • Provider utilization
  • Patient acquisition cost
  • Internal referral conversion
  • Google review ratings and volume
• Deliver actionable insights to support business decisions

Data Management

• Extract, clean, and validate data from EMR and other operational systems
• Develop and maintain weekly and monthly reports
• Ensure data accuracy, consistency, and integrity across all systems

IT Administration

• Manage Google Workspace (user accounts, permissions, access control)
• Handle employee onboarding and offboarding
• Maintain system access and ensure security best practices

Communication Systems

• Manage phone systems, including call routing and phone tree setup
• Provide support for connectivity issues (internet, printers, remote access)

EMR Support

• Manage setup, configurations, and updates in eClinicalWorks (or similar EMR systems)
• Support process improvements and workflow optimization within the EMR

Key Performance Indicators (KPIs)

• Accuracy and timeliness of dashboards and reports
• On-time delivery of weekly/monthly reporting
• System uptime and reliability
• Efficiency of onboarding/offboarding processes
• Data integrity and consistency

Qualifications

Required

• Proven experience with Power BI, Tableau, or similar BI tools
• Strong analytical and problem-solving skills
• Experience managing Google Workspace
• Ability to work with and interpret complex datasets
• Strong attention to detail and organizational skills

Preferred

• Experience with EMR systems (e.g., eClinicalWorks)
• Proficiency in Google Sheets and Microsoft Excel
• Familiarity with App Scripts, automation tools, or basic coding
• Experience supporting IT systems and troubleshooting technical issues

What We’re Looking For

• A proactive problem-solver who can manage both data and systems
• Strong sense of ownership and accountability
• Ability to work independently and prioritize effectively
• Comfortable working in a fast-paced, data-driven environment
• Someone who can translate data into clear, actionable insights

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.