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CRM Systems Architect (RevOps & GoHighLevel)

Overview

Iconic Results is seeking a senior-level Systems Architect to design and manage a sophisticated revenue operations ecosystem. You will move beyond basic funnel building to architect high-volume CRM integrations, AI-powered automations, and complex telephony systems that drive massive lead conversion.

Schedule: To be discussed

Responsibilities

  • Design, build, and optimize CRM architecture and workflow automation within GoHighLevel
  • Develop and implement AI-powered follow-up systems and lead qualification processes
  • Integrate external platforms using APIs, webhooks, Zapier, and Make.com
  • Configure and manage telephony systems, including Twilio and call routing workflows
  • Build and optimize funnels to improve conversion rates across the customer journey
  • Create and maintain KPI dashboards and reporting systems for operational visibility
  • Manage lead routing, pipeline stages, and lifecycle automation
  • Support outbound call center operations and system performance
  • Ensure compliance with TCPA, DNC, and consent tracking requirements
  • Continuously identify opportunities to improve operational efficiency and revenue performance

Requirements

  • 3–5+ years of hands-on experience with GoHighLevel (or equivalent CRM/automation platforms)
  • Strong expertise in CRM architecture and workflow automation
  • Experience with AI automations and conversational AI tools
  • Proficiency with Zapier, Make.com, APIs, and webhooks
  • Experience with Twilio and telephony integrations
  • Strong understanding of funnel building and conversion optimization
  • Experience creating reporting dashboards and tracking KPIs
  • Familiarity with outbound call center environments and lead management systems
  • Solid understanding of compliance requirements (TCPA, DNC, consent tracking)
  • Preferred: Experience in Debt Settlement, Mortgage, or Financial Services industries
  • Preferred: Background in high-volume lead generation environments

Independent Contractor Perks

  • Permanent work from home
  • Immediate hiring

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

CRM Systems Architect (RevOps & GoHighLevel)

Job Category

Website and Software Development

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

Monday–Friday, 8:00 AM – 5:00 PM (Phoenix, AZ – MST), with an hour unpaid break

Published on

May 04 2026