About Us

We are a fast-growing landscaping and lawn care company dedicated to delivering reliable, high-quality service for residential and commercial properties across the Austin area. Our team takes pride in providing proactive communication, consistent workmanship, and a “surprise-free” customer experience that sets us apart in the industry. From lawn maintenance and irrigation to full-service property care, we help clients keep their outdoor spaces looking their best year-round through dependable service and strong attention to detail.

Role Overview

We are seeking a detail-oriented Admin Assistant to support lead management, scheduling coordination, CRM maintenance, and general administrative operations. This role is ideal for someone who is highly responsive, organised, and comfortable working in a fast-paced environment with evolving processes and systems.

Schedule:
40 hours per week
Monday to Friday, 8:00 AM – 5:00 PM Austin, TX time, with 1-hour unpaid break

Responsibilities

• Monitor and respond promptly to new leads via text and email to maintain strong speed-to-lead performance
• Manage scheduling, coordination, and day-to-day communication with clients and key contacts
• Maintain and update records in Jobber to ensure CRM accuracy and data cleanliness
• Monitor automated workflows and identify any gaps or missed follow-ups
• Handle general inbox management, email organisation, and communication support for the business owner
• Assist with administrative tasks as systems, processes, and SOPs continue to develop
• Maintain organised records and ensure timely follow-up on outstanding tasks
• Support operational efficiency by proactively identifying administrative improvements

Requirements

• Strong written and verbal English communication skills
• Experience using CRM platforms, preferably Jobber or similar field-service management systems
• Highly responsive with a proactive and solution-oriented approach
• Ability to work independently with minimal supervision
• Strong organisational skills and attention to detail
• Comfortable working in a fast-paced and evolving business environment
• Ability to manage multiple tasks and priorities effectively
• Willingness to work full-time during U.S. Central Time business hours