Job Overview:

We are seeking a Client Operations & Admin Coordinator to streamline client communications, manage task logging, and ensure deliverables are tracked effectively. The role is designed to remove the bottleneck from day-to-day client operations, ensuring smooth communication and project flow across the business.

Schedule:

• Monday - Friday, 9:00 AM - 5:00 PM GMT/BST (40 hours a week)

Key Responsibilities

• Manage and monitor the shared client inbox, ensuring all enquiries are responded to or assigned promptly.
• Create, assign, and track tasks using ClickUp or a similar project management tool.
• Follow up on client approvals, sign-offs, and outstanding action items.
• Coordinate client communications, including status updates, meeting scheduling, and calendar invitations.
• Support new client onboarding by gathering required information, assets, and credentials.
• Distribute reports and deliverables to clients and follow up as needed.
• Engage with dashboard users to ensure adoption and identify potential upgrade opportunities.
• Perform basic Canva editing using existing templates.

Required Skills & Experience

• Excellent written and verbal English communication skills, with a professional and client-facing approach.
• Strong organizational skills and attention to detail.
• Proven ability to manage multiple tasks and follow through to completion.
• Experience using ClickUp or similar project management software.
• Comfortable managing inboxes, coordinating tasks, and proactively following up with stakeholders.
• Reliable, self-motivated, and able to work independently.

Preferred Qualifications

• Experience using Canva.
• Previous experience in professional services, legal, or consulting environments.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. We will set your hourly pay rate based on your performance in the application process. Submissions that meet all requirements will receive priority review.