Job Overview:

We are looking for a highly motivated and energetic Admin/Operations Assistant to join our growing team and help us meet the explosive demand our company is experiencing. In this role, you will play a vital role in supporting the smooth running of workshops and learning programs by managing day-to-day logistics, client coordination, and other administrative tasks. Your key high-level focus areas will be to manage the scheduling of these programs and work directly with leadership to support administrative activities across the business, including Finance and HR.

For the right candidate, this opportunity has the potential to become a full-time permanent role in the near future!

Schedule:

• Monday - Friday (Flexible with timings, need overlap with mostly UK but also Thailand sometimes)

Responsibilities:

• Manage the end-to-end workshop booking process including but not limited to setting up calendar invites, coordinating instructor booking process, creating survey feedback forms, sending onboarding emails, coordinating with clients to ensure customer success
• Coordinating HR tasks such as onboarding new employees, freelancers, instructors, and contractors
• Support BD activities including market research, administrative tasks related to CRM, emails campaigns
• Ensure that communication streams with new and existing clients are active and responded to in a timely manner
• Support sales and marketing campaigns including posting new content on Afterskills' LinkedIn page
• Support cross-stream activities including Marketing, Product, Delivery and Customer Success, as and when needed

Requirements:

• Bachelor's degree with a strong academic record
• Extremely comfortable with Microsoft applications such as Excel, PowerPoint and SharePoint and Google Suite
• Ability to develop good relationships with prospects and clients
• Exceptional written and verbal English communication skills
• Previous experience with administrative and operations work
• Experience with tools such as Trello, Canva, LinkedIn, Typeform is a plus

What we are looking for:

• Entrepreneurial mind-set: Be scrappy! You’re someone who doesn’t mind rolling up your sleeves and getting into the detail, execution and delivery
• Great communicator: You’re able to communicate to a wide audience, from senior executives to associates and can influence effectively both orally and in writing
• Thirst for knowledge: You have a mindset that ‘every day is a school day’ and the thought of learning something new every day energizes you
• Ambitious: You’re passionate about big goals and lofty aspirations and are excited by challenges in both your personal and professional life
• Bias for action: You not only enjoy but gravitate towards challenges where the path to a solution is ambiguous as you would rather blaze your own trail than follow a well-trodden path

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. We will set your hourly pay rate based on your performance in the application process. Submissions that meet all requirements will receive priority review.