Overview
Join a high-tempo team managing hotel accommodations and ground transportation for major touring Broadway productions and live events. This role handles a massive volume of 800 to 1,000 group bookings per year across hundreds of active tours maintained in the team's primary platform, Marcato. It is a thrilling opportunity for an organized, detail-oriented professional looking to thrive in the entertainment travel industry.
Schedule
- Monday–Friday; 9:00 AM–6:00 PM / 10:00 AM–7:00 PM Eastern Time
Responsibilities
- Enter group and hotel booking information into the system accurately and on time
- Review and verify hotel and venue distance details weekly
- Upload completed hotel charts and documents to Dropbox
- Import tour routing information into the system and check for accuracy
- Track and manage rooming lists for tours
- Prepare reminder emails and follow up on missing rooming lists or hotel confirmations
- Assist with preparing bid comparison reports and checking reports for accuracy
- Draft hotel contracts for client review
- Maintain organized records and support the operations team with administrative tasks
- Provide regular updates and coordinate with internal teams when needed
Requirements
- Basic experience with Sabre is preferred, or a willingness to learn
- Strong written English communication skills
- Detail-oriented and accurate when handling dates, bookings, and reports
- Comfortable working with repetitive and high-volume administrative tasks
- Organized and able to manage multiple tasks at the same time
- Willing to learn entertainment and touring industry terminology and processes
- Reliable, proactive, and interested in a long-term role
- Available to work US business hours (mainly EST, with occasional PST flexibility)
- Experience with travel, hotel bookings, or administrative support is an advantage
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.