Job Overview

Our client is seeking a highly motivated, results-driven Sales Development Representative (SDR) / Appointment Setter to accelerate business growth through proactive outbound prospecting and strategic lead qualification. This role is built for a resilient phone hunter who thrives in a high-volume outreach environment, enjoys engaging with corporate prospects, and is highly confident scheduling qualified consultations for the internal sales team. Operating in a fully remote capacity, you will take ownership of the top of the sales funnel—blending manual market research, persistent daily telephony, and multi-channel follow-ups to turn cold leads into firm pipeline opportunities.

Schedule

• Flexibility during client business hour [Canberra, ACT Time]  (40 hours per week)

Responsibilities

• Outbound Prospecting & Lead Generation: Execute a minimum of 100 outbound dials or contact attempts daily; conduct manual lead generation and prospect research using online directories and digital sources to build targeted B2B list pipelines.
• Lead Qualification: Engage prospective clients through assertive cold calling; systematically assess prospect needs, identify key decision-makers, and qualify interest levels based on predefined brand criteria.
• Appointment Setting: Successfully schedule qualified presentation meetings directly onto the internal sales calendar, coordinate scheduling logistics, and manage prompt rescheduling requests.
• Multi-Channel Follow-Up: Deploy consistent follow-up sequences via email and SMS to nurture unresponsive prospects and maximize conversion opportunities.
• CRM Data Management: Maintain total data integrity inside company databases; accurately log call dispositions, detailed conversation notes, and appointment records in real time.
• Process Optimization: Collaborate with leadership to refine sales messaging, optimize phone scripts, handle customer objections smoothly, and provide constructive feedback on market trends.

Requirements

• Sales Footprint: Proven professional experience in outbound telemarketing, cold calling, appointment setting, inside sales, or Sales Development Representative (SDR) functions.
• Volume Stamina: Demonstrated success and comfort operating within a fast-paced, high-volume outbound calling environment (100+ dials per day).
• Linguistic Standard: Excellent verbal and written English communication skills, with the absolute clarity needed to engage professionally with Australian-based corporate prospects.
• Digital Research Skills: Strong internet research habits with proven experience executing manual lead generation and target list building.
• SDR Competency: High-level execution in objection handling, relationship building, time management, and consultative communication workflows.

Qualifications

• Prior experience supporting Australian businesses, customers, or localized geographic markets is highly preferred.
• Background operating within B2B sales, healthcare, or professional services environments.
• Practical familiarity with standard CRM architecture such as HubSpot, Salesforce, Zoho, Pipedrive, or highly similar sales platforms.
• Experience integrating email and SMS outreach tools into traditional cold-calling frameworks.

Technical Requirements

• Reliable, high-speed internet connection.
• Dedicated home-office workspace free from background distractions.
• Computer or laptop capable of concurrently supporting CRM, cloud-dialer, and team communication platforms.
• Quality headset with a noise-canceling microphone for professional client interactions.

Key Performance Indicators (KPIs)

• Maintenance of 100 outbound contact attempts per working day.
• Total volume of qualified leads generated and validated.
• Total number of appointments booked and successfully attended.
• Target contact-to-appointment conversion rate percentages.
• CRM data completeness, documentation accuracy, and follow-up completion rates.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring timelines
• Performance-driven environment with incentive potential
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.