Role Overview

We are seeking a dynamic and detail-oriented HubSpot QA & Project Coordinator to join our team. This role combines Quality Assurance, Business Analysis, and Project Coordination, making it ideal for someone who enjoys working across multiple functions in a fast-paced environment.

Schedule

• Monday to Friday, 08:00 AM to 5:00 PM (UK Time).

Key Responsibilities

Quality and Assurance Testing

• Test and QA HubSpot workflows, automations, configurations, and integrations.
• Create and execute test plans aligned with project requirements.
• Document test results, defects, and outcomes accurately.
• Review requirements, technical specifications, and design documentation.
• Validate solutions against business and client requirements.

Solution Design & Documentation

• Participate in solution design and technical scoping discussions.
• Assist with requirements gathering and analysis.
• Create user guides, process documentation, and client handover materials.
• Translate technical changes into clear, user-friendly documentation.

Project & Administrative Support

• Take meeting notes and prepare follow-up communications.
• Maintain project plans, task trackers, and project documentation.
• Assign and monitor tasks, ensuring timely follow-up and completion.
• Support project coordination and reporting activities.

Skills and Experience

• Solid working knowledge of HubSpot CRM and core features.
• Solid understanding of the Software Development Life Cycle (SDLC).
• Experience creating and executing test plans and test cases.
• Strong documentation and organizational skills.
• Proficiency in MS Office Suite.

Nice to have

• Business Analysis experience, including gathering and refining client requirements.
• Experience working on CRM or system implementation projects.
• Familiarity with Agile delivery methodologies.

Soft Skills

• Strong written and verbal communication skills.
• Ability to perform well under pressure in fast-paced environments.
• Excellent attention to detail and problem-solving abilities.
• Adaptable, proactive, and eager to learn.
• Strong critical thinking and organizational skills.
• Positive attitude and collaborative approach.

Tools and Software

• HubSpot
• Microsoft Office Suite
• Share Point
• Asana
• DocuSign
• Toggl
• Miro

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.