Overview
Our client is seeking an experienced, Spanish Bilingual Real Estate Receptionist to serve as the primary point of contact for their multi-venture property management enterprise. In this remote role, you will handle high-volume incoming calls regarding residential and commercial leasing, route inquiries to the appropriate team members, and log call details. The ideal candidate has strong communication skills, a background in real estate support, and experience utilizing property management software. This full-time position requires consistent availability during Central Standard Time (CST) business hours.
Schedule
- Monday - Friday, 8:00 AM - 5:00 PM CST, with 1 hour break (40 work hours per week)
Responsibilities
- Answer high-volume incoming calls for residential and commercial real estate inquiries professionally and efficiently.
- Provide accurate information to callers regarding leasing, property management, and general real estate questions before escalating to appropriate team members.
- Document call details and update notes in the property management system (Appfolio) according to established procedures.
- Route calls to property managers or leasing agents when inquiries require specialized assistance or follow-up.
- Manage voicemail messages and ensure timely responses to client inquiries.
Requirements
- Bilingual proficiency in Spanish and English.
- Minimum 3-4 years of experience in property management, real estate support, or related customer service roles.
- Experience using property management software or CRM systems.
- Excellent verbal communication skills with the ability to clearly articulate information to clients
- Familiarity with Appfolio property management software
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.