Job Overview

Our client is looking for a highly organized and proactive Marketing Admin Assistant (Zoho CRM) to support daily business operations, client communications, CRM management, and project coordination. This role requires someone who thrives in a fast-paced environment, enjoys process improvement, and is comfortable working with modern business tools including CRM systems, AI platforms, invoicing software, and social media content management.

Schedule

Tuesday - Saturday, Tuesday - Thursday: 8:00 AM – 5:00 PM ET | Friday - Saturday: 9:00 AM – 6:00 PM ET (40 work hours per week)

Responsibilities

• Manage and maintain Zoho CRM, ensuring client records, quotes, invoices, and project information remain accurate and updated.
• Respond to incoming leads and client inquiries promptly to support conversion and engagement.
• Process invoicing and payments through Zoho and Square, including handling secondary billing for one-off services.
• Coordinate calendars, schedule activities, manage contracts, and support ongoing client communications.
• Assist with bookkeeping functions within Zoho including expense tracking and record reconciliation.
• Edit and publish short-form video content across TikTok, Instagram, and Facebook using tools such as Descript.
• Serve as a key point of contact for lead follow-ups and client nurturing initiatives.
• Utilize Onyx for topographical research and project feasibility support.
• Support implementation and ongoing management of Zoho Projects as operational needs evolve.
• Collaborate closely with another virtual assistant to maintain seamless workflows and handoffs.
• Help maintain social media engagement and brand consistency across channels.
• Support adoption and day-to-day use of AI-based platforms including UpFirst and Marvelism.

Requirements

• Minimum of 2 years of experience in a virtual administrative, operations, or back-office support role.
• Strong working knowledge of Zoho One suite including CRM, invoicing, and related modules.
• Experience using Square for payment processing and billing workflows.
• Comfortable leveraging AI tools such as ChatGPT and Google Gemini for workflow efficiency and automation.
• Professional English written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines effectively.
• Self-motivated with the ability to work independently and collaborate within a remote team environment.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.