Overview

Join a growing martial arts studio in Florida that fosters discipline, confidence, and fitness for all ages. As part of a nationwide network, this remote role blends sales and service, offering strong growth potential and real opportunities for advancement. You will connect with prospective students, promote current offers, and schedule free trial classes, using your friendly communication to help expand the studio.

Schedule

• Monday to Friday: 11 AM – 6 PM US Eastern Time (35 hours)
• Saturday: 9 AM – 2 PM US Eastern Time (5 hours)
• Sunday: Rest day
• Includes a 30-minute paid break
• Total Weekly Hours: 40

Responsibilities

• Promptly contact fresh leads (5-10 daily) generated by the marketing team, creating a positive first impression of the studio
• Transform interested prospects into scheduled appointments for free trial classes, helping them begin their martial arts journey
• Enthusiastically communicate current monthly promotions, highlighting special offers that make starting training more accessible
• Respond quickly to incoming calls and customer inquiries, providing exceptional service within minutes or hours
• Deliver outstanding customer care to both potential students and existing members, building strong relationships that foster loyalty
• Efficiently manage a database of 50-70 active leads, ensuring no opportunity is missed
• Conduct strategic follow-ups with unconverted leads, addressing concerns and reigniting interest in the studio’s programs
• Contribute directly to the studio’s growth by maximizing appointment conversion rates

Requirements

• Fluent in Spanish and English
• Proven experience in telesales, appointment setting, or customer service roles where you’ve demonstrated excellent communication skills
• Natural ability to connect with people over the phone, creating rapport and trust quickly
• Exceptional listening skills to understand potential students’ needs and match them with appropriate programs
• Availability to work during US Eastern Time business hours
• Proficiency with CRM systems and phone dialer software
• Self-motivated work style with strong time management skills for successful remote work
• Professional home office environment with reliable internet connection
• Experience with or interest in martial arts or fitness is a plus
• Enthusiasm for helping people improve their lives through physical activity and personal development

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.