Job Overview

Our client is seeking a proactive Catering Operations & Events Coordinator who thrives in a fast-paced, customer-focused environment. If you have experience supporting catering or restaurant operations, excel at client communication, and enjoy managing proposals, invoices, and event documentation, they would love to hear from you. The ideal candidate is highly organized, detail-oriented, and skilled at creating thoughtful menus and recommendations that enhance the customer experience. Experience with Toast POS, banquet event orders, and catering workflows is highly valued. Join a growing organization where you'll work closely with leadership, streamline operations, and deliver exceptional service while helping create memorable catering experiences from inquiry to execution. 

Client Overview

Our client operates a restaurant and catering business that provides food services for events and daily operations. They are seeking support to manage the growing volume of catering inquiries and operational tasks.

Schedule

• Monday - Friday, 10:00 AM - 7:00 PM EST, with 1 hour unpaid break (40 hours per week)

Responsibilities

• Manage email correspondence and respond to catering inquiries within 12 hours
• Create and manage catering invoices and proposals using the point-of-sale system
• Build and configure menu items for specials, events, and catering orders in the POS system
• Coordinate with clients on catering details and create banquet event orders for kitchen staff
• Upsell catering packages and suggest additional items such as desserts or beverage options
• Maintain organized records of all catering transactions and client communications
• Handle general operational and administrative tasks as assigned by the business owner

Requirements

• Excellent written and verbal communication skills in English
• Previous experience as an operational or administrative assistant
• Strong organizational skills with attention to detail
• Ability to think strategically when building menus or proposals with multiple connected elements
• Customer service experience with ability to upsell and make recommendations

Qualifications

• Experience with Toast POS or similar restaurant point-of-sale systems
• Background in catering or restaurant operations
• Familiarity with creating banquet event orders or catering documentation

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.