Job Overview

An established UK-based training and workforce development company is seeking a motivated Technical Salesforce Administrator for a part-time remote role. You will manage, optimize, and support a mature Salesforce environment, utilizing advanced Flow configuration and point-and-click administration tools. While this is not a developer role, you will work closely with business users to gather requirements, troubleshoot system issues, and manage integrations with external platforms. The position offers a flexible schedule of 20 hours per week during UK business hours, with long-term opportunities for professional growth.

Schedule

Flexible during UK business hours (20 hours per week)

Responsibilities

• Configure and maintain Salesforce features using point-and-click administration tools
• Build and update:
• Flows
• Workflow rules
• Custom objects
• Page layouts
• Process automations
• Create and maintain Salesforce reports and dashboards
• Gather requirements from users and translate business needs into Salesforce improvements
• Provide user support and basic Salesforce training
• Troubleshoot system issues and support bug resolution
• Manage change requests and system enhancements
• Support deployments between sandbox environments and production
• Assist with data imports, updates, and system maintenance
• Create documentation, process guides, and training materials
• Learn and support connected Salesforce applications and integrations over time

Requirements

• 3+ years of hands-on Salesforce administration experience
• Strong experience configuring Salesforce environments
• Advanced knowledge of Salesforce Flows
• Experience creating reports and dashboards
• Experience gathering requirements from business users
• Comfortable supporting and training end users
• Strong Excel skills
• Good general understanding of IT systems and integrations
• Exposure or basic understanding of:
• Apex
• JavaScript
• APIs/integrations
• ETL tools
• Third-party Salesforce applications
• Strong problem-solving mindset
• Excellent communication and documentation skills
• Ability to work independently in a remote environment
• Salesforce certifications is preferred
• Experience with Salesforce Sales Cloud and Service Cloud is preferred
• Exposure to tools such as SMS Magic, PDF Butler, Vonage, Gearset, SharePoint, or Power BI is preferred

Independent Contractor Perks

Permanent work from home

Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.