Overview

Our client is looking for a French-Bilingual IT Support & Odoo Systems Specialist to join a growing team of 60–70 internal staff. In this role, you will provide daily helpdesk support, manage Odoo ERP workflows, and help maintain smooth technical operations across departments. You will also assist with cloud solutions and AI-driven tools, using basic prompting skills to support internal workflows. This position combines staff support with technical system administration for someone comfortable working with both people and systems. The ideal candidate is proactive, fluent in French, and ready to handle a mix of ERP management, IT troubleshooting, and modern software tools.

Schedule:

• Full-time — 40 hours per week Monday – Friday, 8:00 AM – 5:00 PM Paris time, including 1-hour lunch at 12:00 PM
• Client Location / Time Zone: Chelles, France time

Key Responsibilities:

• Provide IT support to internal staff, troubleshooting daily technical, hardware, and software issues
• Manage IT support tickets/helpdesk, ensuring timely resolution for 60–70 staff members
• Maintain and optimize Odoo ERP, including building and supporting apps, workflows, and automations
• Drive workflow and process optimization by implementing new tech solutions, cloud tools, and AI integration
• Apply AI prompting skills to improve internal workflows and project delivery
• Perform System Administration duties, managing high-level user access, permissions, and security settings company-wide
• Collaborate with IT and project teams to ensure timely completion of tasks
• Document IT processes, issues, and resolutions for team reference

Requirements:

• Fluent in French, both written and spoken
• Minimum 2 years of hands-on Odoo ERP experience, including app building and workflow management
• Proven IT support/helpdesk and system administration experience
• Comfortable with AI tools, cloud systems, and prompting
• High level of integrity and trustworthiness; must pass enhanced background checks for top-level admin security clearances
• Strong problem-solving skills, proactive mindset, and ability to handle sensitive data
• Excellent organizational and communication skills
• Able to work independently and handle multiple IT requests concurrently

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.