Job Overview:
Our client is looking for a Care Manager / Coordinator to play a pivotal role in driving clinical outcomes and coordinating comprehensive care for chronically ill or high-risk populations. In this position, you will serve as the central link between members, families, healthcare providers, and community resources within a collaborative, team-based environment. 

Schedule: Remote, Full Time | Monday to Friday 8AM - 5PM PST, with 1hour unpaid break.

Responsibilities:

• Engage eligible high-risk members  virtually to assess physical, behavioral, and social needs, obtain consent, and develop personalized care plans.
• Coordinate care transitions, hospital discharges, and specialist referrals to ensure seamless, non-duplicated service delivery.
• Connect members to vital community resources, social support services, and transportation.
• Advocate for members and facilitate communication between families, medical providers, and community partners.
• Support treatment adherence and empower self-management using motivational interviewing, trauma-informed care, and harm-reduction approaches.
• Track clinical indicators, maintain accurate electronic health records (EHR), and support quality improvement (QI) initiatives.
• Engaged members remotely to provide personalized support tailored to their environment and Managed Care Plan guidelines. 

Requirements:

• Bachelor's or Master’s degree, or a valid credential/license as a Case Manager, Social Worker, or Nurse.
• Bilingual fluency in Spanish and English (written and verbal).
  
• 1–2 years of experience in clinical care coordination, case management, or community resource settings.
• At least 1 year of experience supporting seniors, individuals with disabilities, or those with mental health needs/challenging behaviors.
• Current CPR certification (preferred).
• Exceptional communication, counseling, organization, and record-keeping skills.
• Proficiency with health IT systems and communication technology, with strong local knowledge of community resources preferred.

Preferred Qualifications:

• Strong analytical and problem-solving skills, with the ability to interpret and display data visually.
• Exceptional communication and interpersonal skills to collaborate with diverse clinical, provider, and community teams.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital design/charting tools.
• Proven ability to work independently, manage projects, lead change, and execute quality improvement initiatives.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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