Overview

Are you a proactive problem-solver who thrives in dynamic environments and loves bringing structure to diverse, fast-growing ventures?

Our client is seeking an adaptable Short-Term Rental Operations Manager - Social Media Marketing to partner directly with business owners in managing a vibrant portfolio, from short-term rentals to exciting new online projects. To excel in this role, you’ll need 3+ years of experience in operations, property management, project coordination, or executive support, alongside proven experience with short-term rentals and vacation properties. We are looking for someone with strong SOP and operations expertise to build seamless workflows from the ground up, as well as solid knowledge in social media and marketing to help drive business growth. If you are ready to take full ownership, streamline processes, and scale with a thriving family office, we’d love to hear from you! 

Schedule

Monday - Friday, 5:00 AM - 2:00 PM CDT, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Provide day-to-day administrative and operational support across multiple businesses.
• Support short-term rental property operations, including guest communication, maintenance coordination, inventory management, invoicing, and ensuring properties are guest-ready.
• Coordinate cleaners, contractors, maintenance providers, and vendors to ensure smooth property operations.
• Assist with setting up, maintaining, and improving operational policies, procedures, workflows, and quality control processes.
• Monitor property inventory, supplies, and operational readiness between guest stays.
• Assist with property-related documentation, reporting, data entry, and updates within software systems.
• Research and source materials, products, vendors, and services based on business requirements.
• Conduct vendor outreach, request pricing, compare options, and support purchasing decisions.
• Coordinate logistics, deliveries, and operational requirements for materials, products, and business assets.
• Research and source vehicles across the U.S. based on acquisition criteria.
• Contact dealerships to verify availability, pricing, and negotiate where appropriate.
• Coordinate vehicle inspections, transportation, and delivery logistics.
• Track vehicle purchases from sourcing through final delivery.
• Conduct research for new projects, vendors, products, services, and business opportunities.
• Support business development initiatives through research, coordination, and administrative assistance.
• Assist with new business projects, launches, and operational improvements.
• Communicate professionally with vendors, contractors, clients, and service providers.
• Assist with invoicing, billing follow-ups, expense tracking, and general back-office administration.
• Maintain organized records, documentation, reports, and operational trackers.
• Identify opportunities to improve workflows, increase efficiency, and streamline processes.
• Manage multiple projects simultaneously while ensuring deadlines and priorities are met.
• Take ownership of new responsibilities and projects as the businesses continue to grow.

Requirements

• 3+ years of experience in operations, property management, project coordination, executive assistance, business support, or a similar role.
• Previous experience supporting short-term rental properties, vacation rentals, or property management operations is required.
• Strong SOP and operations experience
• Experience and knowledge in social media and marketing. 
• Executive Assistant/Admin experience is a plus, but not required
• Strong understanding of guest communication, maintenance coordination, vendor management, inventory tracking, and property operations.
• Strong administrative, organizational, and project coordination skills.
• Excellent written and verbal English communication skills.
• Confident making outbound calls and communicating with vendors, contractors, clients, and service providers.
• Ability to manage multiple priorities with minimal supervision.
• Strong research, problem-solving, and critical thinking abilities.
• High attention to detail with excellent follow-through.
• Comfortable working in a fast-changing environment where responsibilities may evolve over time.
• Proficient with Google Workspace, Microsoft Office, and common online business tools.
• Experience with property management software, rental platforms, CRM systems, or operational tools is highly preferred.
• Experience in logistics coordination, procurement, hospitality, or real estate operations is highly preferred.
• Experience supporting founders, small businesses, startups, or family offices is a plus.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

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