Job Overview:

Our client is seeking a results-driven Printing Industry Sales & Account Manager to serve as a remote extension of their team. In this role, you will be responsible for outbound outreach to past customers, managing account lifecycles, and providing expert knowledge on print products and production specifications. The ideal candidate has a foundational understanding of the printing industry and excels at building rapport over the phone to drive repeat business.

Schedule: Flexible within Eastern Time business hours; Part-time, 20 hours per week

Responsibilities:

• Conduct outbound calls to re-engage past customers and nurture existing client relationships.
• Manage customer accounts and ensure consistent follow-up throughout the sales cycle.
• Communicate knowledgeably about print products, paper specifications, and production capabilities.
• Maintain and update customer records and activity logs within the company's CRM.
• Identify upselling and cross-selling opportunities within the existing customer base.
• Support social media presence and basic marketing outreach as needed.
• Provide regular activity reports and feedback to the business owner.
• Represent the brand professionally as an integrated member of the internal team.
• Work directly with the business owner as an integrated team member to re-engage established leads and drive growth.

Requirements:

• Prior experience in sales, account management, or customer engagement roles.
• Foundational knowledge of the commercial printing industry (paper types, print specifications, production processes).
• Excellent verbal communication skills with the ability to build rapport over the phone.
• Strong organizational skills and high level of attention to detail.
• Ability to work independently in a remote environment with minimal supervision.
• Professional demeanor and reliability in representing the company to external clients.

Nice to have:

• Experience with CRM platforms and social media management tools.
• Proven track record in outbound sales or lead reactivation.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.