Job Overview:

As a remote administrative backbone for a growing telepsychiatry practice, you will handle patient scheduling, communication, billing, and coding across multiple healthcare entities, directly influencing patient satisfaction, practice revenue, and your own potential for growth. 

Schedule: Full Time | Monday - Friday, Flexible during CST hours (preferred 9am-6pm).

Responsibilities:

• Schedule patient appointments and manage provider calendars.
• Call patients to collect information, verify details, and coordinate care.
• Collect co-pays and process patient payments.
• Perform medical billing and coding for telepsychiatry and urgent care services.
• Manage patient records and documentation using the EMR system (Tebra).
• Verify insurance coverage and execute insurance-related administrative duties.
• Deliver responsive customer service to patients via phone and digital channels.
• Maintain HIPAA compliance in all patient interactions and handling of data.

Requirements:

• Strong medical billing and coding experience.
•   experience in handling claim denials
• Healthcare reception or administrative background.
• HIPAA certification or demonstrated knowledge of HIPAA compliance.
• Minimum 1-2 years of medical billing experience in a healthcare or medical practice.
• Experience working within medical or healthcare practice settings.
• Excellent organizational and calendar management skills.
• Strong communication skills for patient interactions.
• Comfort with EMR systems, specifically Tebra.
• Experience with telepsychiatry, mental health practices, or urgent care facilities, is a bonus.
•  Ability to handle insurance verification processes and manage multiple healthcare businesses simultaneously is a plus.

Independent Contractor Perks:

• Health Insurance.
• Immediate hiring
• Permanent work from home.

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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