Job Overview

Our client is looking for a detail-oriented B2B Sales Development Representative to join their team.

Schedule: Monday - Friday, 10:00 AM - 2:00 PM CST (20 work hours per week)

Responsibilities

• Inbox Monitoring: Monitor the centralized InfraMail reply inbox across physician, home health, and hospice campaigns throughout business hours, providing same-day responses to all inbound replies.
• Lead Qualification: Apply PMB’s qualification questionnaire for each vertical to screen replies against Ideal Customer Profile (ICP) criteria, including firmographic limits (e.g., 1–5 staff, under $5M revenue for independent physicians; minimum patient census thresholds for home health/hospice) while disqualifying private-equity-owned organizations.
• Appointment Setting: Schedule qualified leads directly onto the sales team's calendar for discovery calls without handing off unbooked prospects.
• CRM Hygiene: Enter qualified, appointment-set leads accurately into Zoho CRM while keeping disqualified or unresponsive contacts out of the database to protect data integrity.
• Script & Messaging Execution: Utilize approved sales scripts and messaging for all qualification and follow-up correspondence, flagging any messaging that isn't landing effectively.
• Cadence & Follow-Up: Execute a persistent follow-up cadence on interested leads who have not yet booked an appointment to prevent lead decay.
• Reporting & Coordination: Track weekly metrics (replies handled, qualified vs. disqualified leads with reasons, and appointments set) and coordinate with the InfraMail team via Slack regarding deliverability or campaign feedback.
• Pattern Escalation: Escalate recurring trends—such as common disqualification reasons or unclear replies—to leadership to refine script messaging and list targeting.

Requirements

• Proven experience in sales development, lead qualification, appointment setting, or inside sales (B2B or healthcare-services background is a plus, but not required).
• Strong written English communication skills suitable for professional, judgment-heavy email correspondence.
• Experience or comfort working within a CRM (Zoho CRM experience is preferred, but trainable).
• Demonstrated ability to apply qualification criteria strictly and consistently under high volume without compromising accuracy.
• Self-directed, reliable, and comfortable operating independently without real-time inbox oversight.
• Familiarity with or prior experience in a remote/virtual assistant work environment.
• Tech-savvy with the ability to manage tools like Zoho CRM, InfraMail, and Slack effectively.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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