Job Overview

Our clinic is seeking a detail-oriented Medical Receptionist (Aesthetics & Clinic Support) to serve as the primary point of contact for client communications and scheduling. Operating within the Zenoti platform, you will manage phone calls, texts, and emails to coordinate appointments and deliver an exceptional boutique client experience. You will also maintain organized inbox management, handle light administrative duties, and assist with social media engagement during quieter periods. This full-time remote position requires working MST business hours while supporting our provider team.

Schedule: Mon-Fri, 10:00 AM - 7:00 PM MST with 1 hr unpaid break (40 hrs per week)

Responsibilities

• Manage inbound and outbound phone calls, text messages, and emails through the clinic's Zenoti platform
• Schedule and confirm client appointments in 45-minute and 1.5-hour increments based on treatment type
• Respond to client inquiries with professionalism while staying within scope and redirecting clinical questions to providers
• Monitor and follow up on automated text message templates to ensure client engagement and booking completion
• Maintain organized inbox management and flag action items requiring provider attention
• Support light social media posting and audience engagement as needed during quieter periods

Requirements

• Minimum 2 years of experience in a medical receptionist, clinic administration, or aesthetics support role
• Experience/familiarity with Zenoti
• Familiarity with aesthetics terminology including common treatments such as Botox, fillers, and technology-based procedures
• Strong written and verbal English communication skills with clear articulation for client-facing interactions
• High level of attention to detail and ability to manage multiple communication channels simultaneously
• Ability to work independently and stay productive during periods of lower call volume
• HIPAA-trained or willing to undergo HIPAA compliance training

Independent Contractor Perks

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.