Job Overview:

You will be the organizational backbone of a fast-paced sports training business, managing communication with parents, coordinating schedules across multiple coaching calendars, and ensuring every session, membership, and rental runs smoothly.

You will manage the scheduling workflow using Acuity and become the primary point of contact for parents, coaches, and clients seeking assistance.

Schedule: Monday - Friday, 12:00 PM - 9:00 PM Eastern Time (ET) (1-hour unpaid break)

Responsibilities:

• Manage and coordinate scheduling across four coach calendars using Acuity.
• Communicate with parents regarding session bookings, rescheduling requests, and membership sign-ups.
• Answer incoming phone calls and respond to client inquiries promptly and professionally.
• Track player memberships and ensure timely renewals and sign-ups.
• Coordinate rescheduling requests and identify available time slots across multiple coaches.
• Maintain organization of training sessions, camps, clinics, and youth pickup programs.
• Support adult division operations, including field rentals and birthday party bookings.
• Provide general administrative support to ensure smooth day-to-day operations.

Requirements:

• Proven experience as an Administrative Assistant or in a similar coordination role.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal English communication skills.
• Experience managing multiple calendars and scheduling systems.
• Strong time management skills with the ability to prioritize tasks effectively.
• Comfortable answering phone calls and communicating directly with clients.
• Ability to work independently with minimal supervision.
• Previous experience using Acuity software to manage and coordinate complex schedules for multiple team members is a plus.
• Background in sports, recreation, or youth programming with strong experience directly communicating and liaising with parents and families, is nice to have.

Independent Contractor Perks:

• Health Insurance
• Immediate Hiring
• Permanent Work from Home.

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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