Job Overview:

As a Customer Service Representative / Receptionist, you will serve as the primary point of contact for the business while providing essential back-end administrative support. This role involves managing high-volume calls and emails alongside technical tasks such as data entry for leases and contracts, ensuring every client interaction is handled with professional excellence.

Schedule: Remote, Full Time | 9:00 AM – 5:30 PM EST.

Responsibilities:

• Client Relations & Communication: Serve as the first point of contact by managing inbound and outbound calls, facilitating prompt and professional email responses.
• Document Management: Execute precise data entry for leases, contracts, and standardized real estate templates while verifying details for residential and commercial documents.
• Data Organization: Update and maintain organized digital records within the client’s internal systems, Google Workspace, and Microsoft Excel.
• Administrative Operations: Perform daily administrative tasks to ensure smooth office operations and strict confidentiality with sensitive legal agreements.

Requirements:

• Communication: Exceptional spoken and written English skills with professional telephone etiquette for a client-facing voice role.
• Technical Proficiency: Advanced skills in Google Sheets, Google Docs, and Microsoft Excel.
• Detail Orientation: High precision and accuracy in data entry and contract verification.
• Task Management: Proven ability to handle multiple priorities efficiently in a fast-paced environment.
• Bonus: Background in property management or real estate operations.
• Bonus: Conversational Spanish language skills.

Independent Contractor Perks:

• Health Insurance.
• Immediate Hiring.
• Permanent Work from Home.

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

• BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.