Job Overview:

Our client is looking for an experienced Appointment Setter to join their growing team. This is a 100% customer-facing role, so exceptional spoken and written English is essential.

The primary responsibility will be to respond to inbound and marketing-generated leads, qualify potential customers, and schedule appointments for Sales Representatives. The ideal candidate is organized, sales-minded, works with urgency, and has experience managing leads through a high-level CRM, preferably GoHighLevel.

Schedule:

Monday - Friday, 8:00 AM - 5:00 PM Eastern Time Zone with 1 hour unpaid break

Responsibilities:

• Respond to inbound leads via phone, text, and email
• Contact new leads promptly and follow a structured follow-up process
• Qualify leads by asking the appropriate questions to determine if they are sales-ready
• Schedule appointments for the sales team while coordinating calendar availability
• Maintain accurate customer records, notes, and pipeline updates in the CRM
• Send appointment confirmations and reminders
• Follow up consistently with leads until contact is made or the lead is closed
• Escalate complex or high-value opportunities when appropriate
• Deliver a professional, friendly, and customer-focused experience in every interaction

Requirements:

• Excellent spoken and written English (Required)
• Previous experience using a high-level CRM (Required), preferably GoHighLevel
• 1–3 years of experience in appointment setting, inside sales, lead qualification, or customer service
• Strong phone communication skills with the ability to confidently guide conversations
• Experience managing inbound leads and outbound follow-up calls
• Highly organized with excellent attention to detail
• Comfortable handling multiple conversations while maintaining accurate CRM records
• Strong time management and multitasking skills
• Self-motivated and comfortable working in a KPI-driven environment
• Experience in home services, construction, real estate, or other service-based industries is highly preferred

Ideal Candidate:

• Has excellent communication discipline and professionalism
• Understands how to qualify leads instead of simply filling calendars
• Is comfortable following structured call scripts while adapting naturally to conversations
• Works with urgency and understands the importance of responding quickly to new leads
• Enjoys working toward measurable goals and consistently meeting KPIs
• Thrives in a fast-paced environment with clear expectations and accountability

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to [email protected]

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it to [email protected]